We are closed December 22, 2018 until January 1, 2019. Customer service and warehouse operations will resume regular hour starting January 2, 2019.
With regard to the recent labour disruptions, we cannot guarantee the delivery of your parcels before Christmas.
We can only promise that your order will be packaged, processed and shipped from our warehouse within 2-5 business days. After your order has been picked up by Canada Post or UPS, it is out of our hands.
We apologize for the inconvenience and would like to thank you for your patience during this busy time of year.
HOLIDAY RETURN POLICY
All orders placed November 23, 2018 and after will not be eligible for returns or exchanges until January 2-31, 2019 unless you have received a damaged/defective item, or have an issue with your order. If so, please contact us immediately. Click here for our contact information or live chat us on our website within business hours.